Terms and conditions

Mile accumulation

Effective August 28th, 2009, Aeroplan Miles and Aeroplan Flight Segments flown in O booking class (formerly X booking class) for flights within Canada and between Canada and the Continental U.S.A. only (including Hawaii), do not qualify as Air Canada Status Miles as they do not count towards Air Canada Top Tier status, but are added to your overall Aeroplan Miles balance.

Similarly, flights within Canada and between Canada and the Continental U.S.A. only (including Hawaii) flown in Tango (booking classes K, N, G, P, T, E – whereas R class will no longer be used for Tango fares effective September 15th, 2009) do not qualify as Air Canada Status Miles as they do not count towards Air Canada Top Tier status, but are also added to your overall Aeroplan Miles balance.

R upgrade class (formerly I booking class) will earn 100% of miles flown for travel as of September 15th, 2009. Flights prior to this date will earn 25% of miles flown in Tango class. Travel in I class on or before September 16th, 2009, will earn 100% of miles flown and travel in I booking class as of September 17th, 2009, will not be eligible for mileage accumulation, as I class is converted for flight reward travel only.

Effective October 29, 2009, booking class B (formerly a Tango Plus booking class) will become a Latitude booking class, and M and U (formerly Latitude booking classes) will become Tango Plus booking classes. All three booking classes will continue to earn 100% of miles flown on travel after this date.

Air Canada and certain airlines operate code-share flights, which allow both airlines to offer service to more countries throughout the world. Under such an agreement, several routes are served jointly by Air Canada and its code-share partners' aircraft.

For the mileage accumulation on Air Canada code-share flights operated by another Star Alliance member airline, refer to the "Earn Miles" section of the airline operating the flight.

For Air Canada code-share flights operated by Corsair, TAM, Avianca, EVA Air, Air Creebec and the seats must be booked, ticketed and sold by Air Canada, and your ticket must show an Air Canada 4-digit flight number to be valid for mileage accumulation. Mileage accumulation on these code-share flights is not automated. To receive credit, please send your original boarding pass and a legible copy of your ticket to the Aeroplan Centre.

For Air Canada code-share flights operated by Jet Airways the seats must be booked, ticketed and sold by Air Canada, and your ticket must show an Air Canada 4-digit flight number to be valid for mileage accumulation. To receive credit, provide your Aeroplan number whenever you make a reservation.


  
  
Terms and Conditions for flight activities

1. Aeroplan Miles will be credited to the Aeroplan account of the traveler, regardless of who pays for the ticket.

2. Aeroplan Miles will be credited only for qualifying travel flown by the Aeroplan member on scheduled flights operated by the airline partner (unless otherwise specified). The miles accrued are determined by the operating airline. For code-share flights the booking class shown on the ticket may differ from the fare/booking class applicable for mileage accrual on the operating airline.

3. The Aeroplan Miles credited are calculated according to the routing on the ticket and the fare type purchased for each flown flight. On nonstop and direct flights, mileage credited will be calculated based upon the fare type and the distance from origin to final destination, regardless of the number of stops. On connecting flights that require a change of plane and flight number, mileage credited will be calculated based upon the fare type and the distance from origin to destination for each segment of the trip.

4. The Aeroplan Miles credited when using complimentary upgrades are based on the original fare type purchased.

5. For irregular operations, reroutes, and schedule changes the miles credited are calculated according to the actual flight flown, not the flight that was ticketed unless otherwise specified.

6. Certain airline tickets are not eligible for earning mileage credits. These include, but not limited to the following;

• Refunded, void, or unused tickets, including unused nonrefundable tickets
• Flight reward travel tickets or free promotional tickets
• Travel agency/ industry reduced rate tickets
• Tour conductors, companion tickets, Infant tickets (under age two)
• Tickets purchased to carry excess baggage or special baggage such as musical instruments or to provide extra space for the primary passenger.
• Single entity charter flights, unless otherwise specified.
• Tickets issued at fares with rules that exclude the earning of mileage credit